Frequently Asked Questions

You must be at least 21 years old with a valid U.S. or international driver's license. If you are between 21 and 24, a young driver surcharge may apply on certain vehicles (typically $50-$100/day). There is no age surcharge for renters 25 and older.

Yes, basic liability coverage is included in every rental. We also offer supplemental collision damage waiver (CDW) packages that reduce your out-of-pocket deductible. Many personal auto insurance policies and premium credit cards (Chase Sapphire, Amex Platinum) also provide coverage for rental vehicles. We recommend checking with your provider before your trip.

We deliver to every hotel in downtown Chicago at no extra charge. That includes the Four Seasons, Waldorf Astoria, The Peninsula, Ritz-Carlton, Park Hyatt, Langham, Trump International, and every other property in the Loop, River North, Gold Coast, and Streeterville. We also deliver to O'Hare International Airport (ORD), Chicago Midway (MDW), Oak Brook, Schaumburg, and Lincoln Park.

Every rental includes 100 miles per day. If you are renting for multiple days, miles roll over (so a 3-day rental includes 300 total miles). Additional miles are charged at $2-$5 per mile depending on the vehicle. Most Chicago trips fall well within the daily limit. A round trip from downtown to Oak Brook is about 45 miles, and a trip to Lake Forest is about 60 miles round trip.

Security deposits range from $1,000 for our entry-level vehicles (Corvette C8) to $5,000 for the Ferrari F8 Spider and McLaren 720S. The deposit is a hold on your credit card, not a charge. It is released within 5-7 business days after the vehicle is returned in good condition. We accept Visa, Mastercard, and American Express. Debit cards are not accepted for the security deposit.

Yes, gasoline vehicles should be returned with the same fuel level as pickup (typically full). If the car comes back low on fuel, we charge a refueling fee plus a $25 service charge. We will show you the fuel level at pickup so there are no surprises.

We do a full walk-around and photo inspection at both pickup and return. If new damage is found, the repair cost is deducted from your security deposit. If you purchased our supplemental CDW, your out-of-pocket is capped at the deductible amount. We are fair about this. Tiny rock chips and normal wear are expected. We are talking about actual damage: dents, scrapes, curbed wheels, interior stains.

Cancel 48 hours or more before your scheduled pickup for a full refund. Cancellations within 24-48 hours receive a 50% refund. Cancellations less than 24 hours in advance are non-refundable. No-shows are non-refundable. If you need to change your dates, call us and we will do our best to accommodate.

We deliver throughout the entire Chicagoland area. This includes downtown Chicago (The Loop), Gold Coast, River North, Streeterville, Lincoln Park, Lakeview, Wicker Park, Old Town, O'Hare and Midway airports, Oak Brook, Schaumburg, Naperville, Evanston, and Lake Forest. Delivery and pickup within Chicagoland are free. For locations outside the metro area, contact us for a delivery quote.

Rentals are restricted to Illinois unless you request and receive prior approval for out-of-state travel. Most vehicles can be approved for trips to nearby destinations like Lake Geneva, Milwaukee, Road America, or the Indiana Dunes. International border crossings are not permitted under any circumstances. Contact us before booking if you plan to leave Illinois.

Chicago winters can be harsh. From December through March, we recommend our AWD vehicles (Lamborghini Urus, Mercedes G63, Rolls-Royce Cullinan, Cadillac Escalade) for safety on icy roads. Rear-wheel-drive cars like the Ferrari F8 Spider and McLaren 720S are still available but require extra caution. All vehicles come with all-season or winter tires as appropriate. In the summer, Chicago is perfect convertible weather.

Only the person listed on the rental agreement may drive the vehicle. Additional drivers can be added for $50/day per driver. Each additional driver must meet the same age and license requirements and must be present at pickup to sign the agreement and show their license.